Enterprise Content Management
Description
Enterprise Content Management (ECM) is a newly emerging field in Information Systems (IS) research providing the means for an efficient administration of digital information - nowadays betokened as "content". The term "content" subsumes office documents, websites, and images, for example, but also captures E-Mails or telephone calls. On the one hand, ECM seeks for an efficient overall content rationing (e. g. by reducing searching times). On the other hand, legal restrictions are becoming increasingly important in the context of ECM (e. g. archiving times). The ECM team at the Institute of Information Systems studies strategies, tools, and processes being required for an efficient and compliant administration of all types of content over their lifecycle.