Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach

Reference

Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2013). Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach. Scandinavian Journal of Information Systems, 25(1), 17-48. (ABDC_2022: A; ABS_2021: 2; VHB_3: C)

Publication type

Article in Scientific Journal

Persons

• Prof. Dr. Oliver Müller

Organizational Units

• Institute of Information Systems
• Hilti Chair of Business Process Management