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Dr. Andrea Harr

Associated Researcher
Institute of Information Systems
Current Activity
Andrea Harr is research assistant at the Hilti Chair of Business Process Management of Prof. Dr. Jan vom Brocke. Her main research includes the area of Enterprise Content Management (ECM), Knowledge Management and Business Process Management (BPM) and she is collaborator at the Competence Center ECM. Andrea has gained already several years of practical experiences in Europe and the US while working in the area of business process management, controlling and IT.

Research assistant
Competence Center Enterprise Content Management (CC-ECM)
University of Liechtenstein, Vaduz, Principality of Liechtenstein

2006 — 2010

Business Process Manager
MAN Diesel North America, Inc., Fort Lauderdale, USA

2005 — 2006

Software Engineer
MAN Diesel SE, Augsburg, Germany

2003 — 2004

Universidad San Pablo C.E.U., Madrid, Spain
Studies of political economics

1998 — 2005

University Augsburg, Germany
Studies of political economics
Major: information systems, economics of information
Degree: Diplom in political economics

Improving and innovating content-intensive processes
PhD-Thesis, March 2011 until August 2014 (finished)

Organizations are increasingly challenged to manage growing amounts of unstructured information. Problems that arise for information management concern the search, retrieval, and effective reuse of ... more ...

Content-aware Business Process Management (CA-BPM)
FFF-Förderprojekt, January 2011 until April 2014 (finished)

Ziel des Forschungsvorhabens "Content-aware Business Process Management" (CA-BPM) ist die Entwicklung einer Konzeption zum Geschäftsprozessmanagement, welche die neuartigen Herausforderungen ... more ...

  • vom Brocke, J., Simons, A., Herbst, A., Derungs, R., & Novotny, S. (2011). The Business Drivers Behind ECM Initiatives: A Process Perspective. Business Process Management Journal, 17(6), 965-985. (ABDC: B; ABS: 2; VHB: C)

  • Herbst, A., Simons, A., vom Brocke, J., & Derungs, R. (2014). Critical Success Factors in Enterprise Content Management: Toward a Framework for Readiness Assessment. In J. vom Brocke & A. Simons (Eds.), Enterprise Content Management in Information Systems Research: Foundations, Methods and Cases (pp. 109-124): Springer.

  • Simons, A., vom Brocke, J., Herbst, A., & Lässer, S. (2014). Lessons Learned from Implementing Enterprise Content Management at the National Public Administration in Liechtenstein. In J. vom Brocke & A. Simons (Eds.), Enterprise Content Management in Information Systems Research: Foundations, Methods and Cases (pp. 199-216). Berlin-Heidelberg: Springer.

  • Herbst, A., & vom Brocke, J. (2013). Social Content Management Systems: Challenges and Potential for Organizations. In F. Piazolo & M. Felderer (Eds.), Innovation and Future of Enterprise Information Systems (Vol. 4, pp. 19-28). Heidelberg et al.: Springer.

  • Herbst, A., & vom Brocke, J. (2012). Information seeking strategies in organizational information architecture. In H. Rahman, A. Mesquita, I. Ramos & B. Pernici (Eds.), Knowledge and Technologies in Innovative Information Systems. Proceedings of the 7th Mediterranean Conference on Information Systems (MCIS 2012) (pp. 36-50). Berlin: Springer.

  • Herbst, A., Urbach, N., & vom Brocke, J. (2014). Shedding Light on the Impact Dimension of Information Systems Success: A Synthesis of the Literature. Paper presented at the 47th Annual Hawaii International Conference on System Sciences (HICSS '14), Big Island, HI. (VHB: C)

  • Herbst, A., Simons, A., vom Brocke, J., Müller, O., Debortoli, S., & Vakulenko, S. (2014). Identifying and Characterizing Topics in Enterprise Content Management: A Latent Semantic Analysis of Vendor Case Studies. Paper presented at the 22nd European Conference on Information Systems (ECIS 2014), Tel Aviv, Israel. (VHB: B)

  • vom Brocke, J., Derungs, R., Herbst, A., Novotny, S., & Simons, A. (2011). The drivers behind enterprise content management: a process-oriented perspective. Paper presented at the 19th European Conference on Information Systems (ECIS 2011), Helsinki, Finland. (VHB: B)

  • vom Brocke, J., Herbst, A., & Urbach, N. (2014). How to Measure ECM Success. BPTrends, 10, 1-10.