Liechtenstein Information Systems Seminar: Knowledge maturation and knowledge networks in New Product Development: motivation, patterns and consequences

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Prof. Dov Te'Eni


Thursday, April 16th 2015, 10.00 - 11.30
University of Liechtenstein, S3


Prof. Dov Te'Eni
Orange Institute for Internet Research at Tel Aviv University, Israel

Knowledge maturation and knowledge sharing have an intimate relationship, one that has its ups and downs, so to speak. This research examines patterns of knowledge maturation in the New Product Development at a home-appliances manufacturer. We view knowledge maturation pragmatically as an ensemble of many myopic maturation processes. Each myopic maturation process progresses iteratively from one understanding to another in the local context of applying the knowledge to achieve a particular work goal. The knowledge maturation processes are situated in the product's development lifecycle and in the company's formal and informal networks of knowledge sharing.

Empirically we were able to identify maturation processes by focusing on a particular knowledge object (3D drawings) and plot the maturation processes on the dimensions of the networks and lifecycle. More often than not, the locus of knowledge maturation iterates up and down knowledge networks. Similarly, there is no linear relationship between knowledge maturation and the stages of the product development lifecycle. We explain these patterns of knowledge maturation with two main drivers: the personal drive for safety and rewards and the organizational effectiveness drive to progress with product development. We further identify the impact of the climate of knowledge sharing and the project's technological novelty as factors that affect the pattern of knowledge maturation. We then look at the consequences of knowledge maturation and conclude with the implications on designing technology to support effectively knowledge maturation.

Short bio
Dov studies how computers support people deciding, communicating, sharing knowledge and interacting. He has co-authored Human-computer interaction for developing effective organizational systems and co-edited the Encyclopedia of Knowledge Management amongst other books on information systems and innovation. He is Past President of AIS - the international Association of Information Systems, has served as Senior Editor for MIS Quarterly, AIS Transactions of HCI and associate editor for Journal of AIS, Information and Organizations, and Internet Research. He is co-editor of EJIS the European Journal of IS. He also serves as academic director of the Orange Institute for Internet Research at Tel Aviv University.

The participation is free of charge.


Prof. Dr. Stefan Seidel


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