5110732: FU_Leadership & Communication: Diplomacy for Success

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Semester:SS 21
Lektionen / Semester:30.0 L / 22.5 h
Selbststudium:67.5 h



Bachelorstudiengang Betriebswirtschaftslehre (01.09.2012)
Masterstudium Architektur (01.09.2014)
Bachelorstudium Architektur (01.09.2014)
Fakultätsübergreifende Wahlfächer (01.09.2014)
Masterstudium Information Systems (01.09.2015)
Masterstudium Finance (01.09.2015)
Masterstudium Entrepreneurship (01.09.2015)
Masterstudium Entrepreneurship und Management (01.09.2018)
Masterstudium Wirtschaftsinformatik (01.09.2019)
Bachelorstudium Architektur (01.09.2019)
Masterstudium Architektur (01.09.2019)
Masterstudium Entrepreneurship und Management (01.09.2020)
Masterstudium Finance (01.09.2020)


Whether in business, management, society, or politics, it seems at times that we are surrounded by battle
lines, waging price wars, detecting threats, forming alliances, and aiming to conquer the market.
• However, destructive interaction wastes resources and only yields losers in the end. Diplomats can show
the way down different path. With clear messages, elegant expression, and consideration for people, they
understand how to advocate their views, to break deadlock in negotiations, to take the sting out of bad
news, and to focus on human crisis management when relationships hang in the balance.
• In this course you learn how to uphold legitimate concerns in a way that can also benefit the other party,
allowing people to save face if concessions have to be made. The business world is a marketplace where
negotiations for the common good should always be fair and on equal terms, even if they are extremely
• ‘Trust’ as a key instrument in diplomatic leadership competence and essential pillar, particularly in
difficult times


Participants are able to …
• advance their own positions
• subtly and sympathetically package difficult messages
• use winning strategies for communication during challenging situations, offline & online
• assert their interests in negotiations with diplomatic tact, in a complex environment with many different
stakeholders, yet letting the other save face
• achieve goals with diplomacy and diplomatic communication
• navigate elegantly among different stakeholders



Methodological mix of input, reflection, group work, role play, …

Voraussetzungen (inhaltlich)

Good command of English language, as language nuances play a role in this course.


Reading material will be provided.


• Course based on continuous assessment, details see under "assessment".
• Meeting attendance obligations is an essential pre-requisite for successfully completing a course based on
continuous assessment.
• Attendance must be proven for at least 80% of the stipulated contact time. Responsibility for checking
and providing written proof of this obligatory attendance lies with the course lecturer who is required to
store this information at least until the end of the semester.
• In the case of absenteeism that exceeds the specified limits of absence, a medical certificate is required.
Responsibility lies with the head of the Coordination Office for Cross-Faculty Elective Subjects to approve
the reason for the student’s failure to attend.
• Participation in other activities of the university are not recognized as an excused absence.


Evaluation with the usual numerical grades

Assessment tasks:
Part A: (40%) – Attendance and active participation
Part B: (60%) – Presentation during last module
Compulsory attendance (min. 80%)


Fakultätsübergreifendes Wahlfach:
Es gelten spezielle Anmeldemodalitäten.


  • P-FU_Leadership & Communication: Diplomacy for Success (SS 21, in Bewertung)