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5009670: C19 Business Process Analysis

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Semester:WS 20/21
Scheduled in semester:3
Semester Hours per Week / Contact Hours:30.0 L / 22.5 h
Self-directed study time:67.5 h

Module coordination/Lecturers


Master's degree programme in Information Systems (01.09.2019)


Business Process Analysis focuses on process analysis, covering approaches and methods for designing, analysing, and simulating processes in organisations. The course covers four primary topics:

  • Introduction to process analysis
  • Process modelling and design
  • Process flow analysis
  • Process simulation

Learning Outcomes

After successful completion of the course, students will:

  • know how processes can be modelled, analysed, and simulated
  • know the basic methods of process modelling for analysing, designing, and implementing information systems in organisations
  • be able to use the methods of process flow analysis and simulation to analyse, design, and improve business processes in organisations


Lectures Method

  • The course involves interactive lectures with exercises to integrate theoretical knowledge with practical design and analysis skills.
  • The e-learning platform Moodle is used throughout the course to disseminate course material and for information and discussion.


  • Compulsory reading:Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. (2018). Fundamentals of Business Process Management (2nd edition). Berlin, Germany: Springer. - Additional reading:vom Brocke, J., & Rosemann, M. (Eds.) (2014). Handbook of Business Process Management. New York, USA: Springer.