5106580: Enterprise Systems

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Semester:SS 21
Scheduled in semester:4
Semester Hours per Week / Contact Hours:60.0 L / 45.0 h
Self-directed study time:135.0 h

Module coordination/Lecturers


Bachelor's degree programme in Business Administration (01.09.2012)


  • Benefits of Enterprise Systems
  • Life-Cycle of Enterprise Systems (esp. design and implementation, success factors, knowledge transfer, and training)
  • Enterprise Resource Planning Systems (especially in the area of Financial Accounting, Management Accounting, Procurement, Manufacturing, and Sales and Distribution).
  • Customer Relationship Management (esp. Strategies in CRM, Tools and Methods, components of CRM systems).
  • Supply Chain Management (Logistics, Warehousing)
  • Latest technological developments (esp. In-Memory-Computing, Cloud-Computing, Mobile Devices)
  • Case Study: Enterprise Processes in SAP


    • are able to replicate fundamental concepts and definitions in in the area of Enterprise Systems, especially application systems like ERP, CRM, SCM systems.
    • understand the benefits of integrated enterprise systems for sustainable competitive advantage. Furthermore, they describe the importance of Enterprise Systems for process integration along the value chain.
    • solve assignments in the field of Enterprise Systems, especially case studies in the area of manufacturing and service delivery.
    • identify connections between types of application systems. They compare solutions with regard to their value contribution.
    • model an implementation process for successful adoption of an Enterprise System by an organization.
    • evaluate and choose suitable software solutions for organizations. They classify different solutions according to complex evaluation schemes and enable a thorough argumentation for the decision process.
    • replicate the content of the case study in the field of enterprise systems
    • discuss case studies with relation to models and theories in the field of Enterprise Systems.
    • solve different assignments in the case study while using different methods.
    • compare the as-is situation and possible solutions by identifying possibilities to improve a given situation.
    • develop new strategies for a successful implementation of enterprise systems along the case study.
    • evaluate different solutions regarding their value contribution and sustainability.
    • listen to the lecturer and their colleagues.
    • work together to solve the assignments of the case study, communicate with each other and give support.
    • evaluate themselves and their contribution in the team with relation to cooperation, communication and troubleshooting.
    • develop their social competences while working in a team and adapt these competences to optimize the result of the teamwork.
    • support other team members while presenting the results and provide proper argumentation for the solution path chosen in the case study.
    • repeat the contents of lectures, exercises and case studies in a self-organized way
    • assess their own learning progress during lectures, exercises, case studies and self-study (e.g., participation in discussions, solving exercises, presenting solutions)
    • identify their own strengths and weaknesses
    • tolerate different opinions and working styles (e.g., during classroom discussions, in online forums)

Admission Requirements

Knowledge prerequisites:

Modul Information Systems

  • Usage and benefits of Application and Information Systems

Modul Operations Management
  • Processes in Organizations


see course description


The following conditions need to be met prior to registering for the module:

  • successful completion of English I
  • successful completion of additional first year programme modules amounting to at least 45 credit points.

Exam Modalities

See course description.