3404364: Collaborative business

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Semester:WS 12/13
Scheduled in semester:3
Semester Hours per Week / Contact Hours:120.0 L / 90.0 h
Self-directed study time:30.0 h

Module coordination/Lecturers


Master's degree programme in IT and Business Process Management (01.10.2008)


Additional Information for the winter semester 2011/12

Each group of students will be provided with one global challenge (e.g., energy, global warming, peace) and will be asked to write a research paper essentially on how IS can contribute to this challenge. Each group consists of students from three different institutions.
The seminar will be accompanied a supervisor per institution, responsible for the institution’s students, meeting them once a week.

A mid-term and final presentation is planned.

The group members are not expected to meet live. On the contrary, they should use different collaboration tools to work on their seminar thesis.

Course Content

  • Introduction and Motivation
    • Terms and Definitions
    • CoB in Information Systems
    • Integration and Relation to related Concept

  • CoB-Tools, Systems and Components
    • Classification of CoB-Systems
    • Functionalities
    • Analysis of selected CoB-Systems

  • Technology and Infrastructure
    • Architecture
    • Networks
    • Media
    • Standards

  • Theoretical Concepts for CoB Usage
    • Group- and Teamwork
    • Media and Communication
    • Media Choice

  • CoB in Use
    • Teleworking
    • Virtual Teams
    • E-Collaboration

Lecture Goals

The course Collaborative Business brings students in touch with central concepts and mehthods of IT-supported teamwork. The importance of knowledge and distributed processes underlines the rising importance of CoB in practice.

Beside technical aspects sociological and managerial basics are presented to the students.

Students know terminology and concepts of CoB and related approaches, such as computer supported collaborative work (CSCW). Furthermore, they are aware of different tools, systems, and components of communication and its technological basis.


Lectures Method


Admission Requirements

The content of the course "Informationssysteme" (Bachelor) is recommended.



  • Beyerlein, M. M.; McGee, C.; Klein, G.; Nemiro, J.; Broedling, L. (2003): The Collaborative Work Systems Fieldbook: Strategies, Tools, and Techniques. Pfeiffer.

  • Shuman, J.; Twombly, J.; Rottenberg, D. (2002): Everyone Is a Customer: A Proven Method for Measuring the Value of Every Relationship in the Era of Collaborative Business. Kaplan Business. S. 19 - 37, 75 - 93.

  • Campbell, A.; Goold, M. (2000): The Collaborative Enterprise: Why Links Between Business Units Often Fail and How to Make Them Work. Basic Books. S. 1 - 29.

  • Baresi, A. (2005), Ubiquitous Mobile Information and Collaboration Systems, Springer 2005.

  • Deek, F. P. (2003), Computer-Supported Collaboration with Applications to Software Development, The Springer International Series in Engineering and Computer Science, 2003.

  • Borghoff, U. M.; Schlichter, J. H. (1998): Rechnergestützte Gruppenarbeit. Eine Einführung in Verteilte Anwendungen. Springer.

  • Kracklauer, A. H. (2003), Collaborative Customer Relationship Management: Taking CRM to the Next Level, Springer 2003.

  • Reichwald, R. et al. (1998): Telekooperation. Verteilte Arbeits- und Organisationsformen. 2. Aufl., Springer.

  • Riemer, K. (2005): Marktstudie Kooperationssysteme. Von E-Mail über Groupware zur Echtzeitkooperation. Cuvillier.

  • Schwabe, G.; Streitz, N.; Unland, R. (Hrsg.) (2001): CSCW-Kompendium. Springer.

  • Häckelmann, H.; Petzold, H. J.; Strahringer, S. (2000): Kommunikationssysteme. Technik und Anwendungen. Springer.


Zur Lehrveranstaltung werden den Studierenden ein Skript sowie die o. g. Literatur als Semesterapparat zur Verfügung gestellt.


22.09.201209:00 - 16:45S1
27.09.201214:00 - 17:00S1
27.09.201218:00 - 18:45H2
04.10.201214:00 - 17:00S2
04.10.201218:00 - 18:45H2
11.10.201214:00 - 17:00S2
11.10.201218:00 - 18:45H2
18.10.201218:00 - 18:45H2
25.10.201218:00 - 18:45H2
08.11.201218:00 - 18:45H2
15.11.201218:00 - 18:45H2
22.11.201218:00 - 18:45H2
29.11.201218:00 - 18:45H2
06.12.201218:00 - 18:45H2
07.12.201209:00 - 18:00S2
13.12.201218:00 - 18:45H2
20.12.201218:00 - 18:45H2
10.01.201318:00 - 18:45H3
17.01.201318:00 - 18:45H2
24.01.201318:00 - 18:45H3
25.01.201309:00 - 18:00AU