Successful Adoption of Business Process Management

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Type and Duration

PhD-Thesis, February 2018 until July 2021 (finished)


Hilti Chair of Business Process Management

Main Research

Business Process Management

Field of Research

Process Management


The dissertation addresses the importance of successful Business Process Management (BPM) adoption as it has a direct impact on having a successful business. Therefore, the general objective of this Ph.D. dissertation is to support organizations to successfully adopt. To this end, the author addresses various directions such as organizational and operational perspectives in order to evaluate BPM and study the role of new technologies in BPM. In addition, an Agile approach is combined with BPM in order to better manage process change within organizations through sense and response to necessary changes. Accordingly, the author is interested in finding the answer to the general question: " How can we lead organizations to successfully adopt Business Process Management (BPM) for managing process change? ".


Business Process Management