ECM Systems Analysis and Specification: Towards a Framework for Business Process Re-Engineering

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Reference

vom Brocke, J., Simons, A., & Cleven, A. (2008). ECM Systems Analysis and Specification: Towards a Framework for Business Process Re-Engineering. Paper presented at the 10th International Conference on Enterprise Information Systems (ICEIS 2008), Barcelona, Spain, pp. 345-350.

Publication type

Paper in Conference Proceedings

Abstract

In today's working life, the management of content represents one of the most critical success factors. Quick access to required information considerably enhances business process efficiency as well as effectiveness. Enterprise Content Management (ECM) - a presently emerging field in Information Systems (IS) research - aims at providing concepts on how to best administer an organization's individual content situation. Nevertheless, due to the novelty of the topic, there is still a lack of methodical support for ECM systems (ECMS) analysis and specification. A further drawback to a frictionless implementation of ECM results from the negligence of re-engineering affected business processes. With this paper, we present an integrated framework for ECM adoption and business process re-engineering, reverting to established methods in the field of Business Process Management (BPM) and IS analysis and specification techniques.

Research

ECM-Blueprinting: Management von Content in Geschäftsprozessen
FFF-Förderprojekt, January 2008 until May 2012 (finished)

Organisationen sehen sich heute einer rasant steigenden Informationsflut ausgesetzt. Die effiziente, rechtskonforme und sichere Bewirtschaftung digitaler Informationen, sog. "Content", in den ... more ...

Persons

Organizational Units

  • Institute of Information Systems
  • Hilti Chair of Business Process Management