Information needs in service systems - a framework for integrating service and manufacturing business processes

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Reference

Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2011). Information needs in service systems - a framework for integrating service and manufacturing business processes. Paper presented at the Hawaii International Conference on System Sciences, Hawaii, USA. (VHB_3: C)

Publication type

Paper in Conference Proceedings

Persons

Organizational Units

  • Institute of Information Systems
  • Hilti Chair of Business Process Management