Towards a Process Model for Digital Content Analysis: The Case of Hilti

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External Documents


vom Brocke, J., & Simons, A. (2008). Towards a Process Model for Digital Content Analysis: The Case of Hilti. Paper presented at the 21st Bled eConference 2008. eMergence: Merging and Emerging Technologies Processes, and Institutions, Bled, Slovenia, pp. 578-587.

Publication type

Paper in Conference Proceedings


Enterprise Content Management (ECM) is an emerging concept in Information Systems (IS) research providing the means for an efficient administration of digital content. However, there are lots of obstacles which may face enterprises when adopting ECM. In particular the diligent analysis of an organisation's individual content situation often turns out to be a major success factor. However, adequate guidelines for performing content analyses can hardly be found in ECM literature. In this paper, we propose a process model for analysing content and present the first results that have been gained during its application within the Hilti Corporation.


ECM-Blueprinting: Management von Content in Geschäftsprozessen
FFF-Förderprojekt, January 2008 until May 2012 (finished)

Organisationen sehen sich heute einer rasant steigenden Informationsflut ausgesetzt. Die effiziente, rechtskonforme und sichere Bewirtschaftung digitaler Informationen, sog. "Content", in den ... more ...


Organizational Units

  • Institute of Information Systems
  • Hilti Chair of Business Process Management