Context-Aware Business Process Modeling: Empirical Insights from a Project with a Globally Operating Company

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Reference

Weber, M., Grisold, T., vom Brocke, J., & Kamm, M. (2021). Context-Aware Business Process Modeling: Empirical Insights from a Project with a Globally Operating Company. Paper presented at the Twenty-Ninth European Conference on Information Systems (ECIS 2021), Marrakesh, Morocco. (VHB_3: B)

Publication type

Paper in Conference Proceedings

Abstract

In this article, we point to the importance of considering the organizational context when deciding on an enterprise modeling approach. Based on extant research in the area of context-aware Business Process Management, we present results from an empirical investigation on how the context of an organization can be assessed regarding requirements for process modeling and what implications this has on the choice of process modeling languages. We show that, also in one organization, different contexts exist, that actually call for a portfolio of process modeling approaches. Applying a design science approach, we conceptualize four process context types which are organized along two dimensions: variability and frequency of processes. We present these four process types, discuss their implications for modeling and design, and reflect on the broader implications for practice and research.

Research

BPM and Organizational Theory: An Integrated Reference Curriculum Design
ERASMUS, September 2019 until October 2021

BPM is an important management discipline which is concerned with the analysis, design and improvement of business processes. So far, BPM has been mainly embracing prescriptive research, aiming to ... more ...

Persons

Organizational Units

  • Institute of Information Systems
  • Hilti Chair of Business Process Management

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