Managing enterprise content in business processes

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Type and Duration

PhD-Thesis, October 2008 until October 2011 (finished)

Coordinator

Hilti Chair of Business Process Management

Main Research

Business Process Management

Field of Research

Content Management

Description

The dissertation explores contemporary issues that arise during the implementation of ECM. The dissertation is paper-based (PhD by publication), and each paper addresses a selected set of ECM issues. The studies that constitute this dissertation are methodologically qualitative or design-oriented. Theoretically, the dissertation investigates the concept of ECM through a business process lens because the creation and use of content are deeply embedded in organizational business processes, and the implementation of ECM systems provides organizations with new opportunities for supporting content-related process activities.

Reference to Liechtenstein

The dissertation deals with a topic of high regional relevance. Several companies from Liechtenstein, including Hilti, Hoval, Ivoclar Vivadent, and ThyssenKrupp Presta, as well as the Public Administration in Liechtenstein, serve as the case study partners.

Keywords

Enterprise Content Management (ECM), Business Process Management

Publications

  • vom Brocke, J., Simons, A., & Cleven, A. (2011). Towards a Business Process-Oriented Approach to Enterprise Content Management: The ECM-Blueprinting Framework. Information Systems and e-Business Management, 9(4), 475-496. (ABDC: B; ABS: 2; ISI: 1.551; VHB: C)

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  • vom Brocke, J., Becker, J., Braccini, A. M., Butleris, R., Hofreiter, B., Kapocius, K., De Marco, M., Schmidt, G., Seidel, S., Simons, A., Skopal, T., Stein, A., Stieglitz, S., Suomi, R., Vossen, G., Winter, R., & Wrycza, S. (2011). Current and Future Issues in BPM Research: A European Perspective from the ERCIS Meeting 2010. Communications of the Association for Information Systems, 28(1), Article 25, 393-414. (ABDC: A; ABS: 2; VHB: C)

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  • vom Brocke, J., Simons, A., Herbst, A., Derungs, R., & Novotny, S. (2011). The Business Drivers Behind ECM Initiatives: A Process Perspective. Business Process Management Journal, 17(6), 965-985. (ABDC: B; ABS: 2; VHB: C)

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  • vom Brocke, J., Simons, A., Sonnenberg, C., Agostini, P., & Zardini, A. (2009). Value Assessment of Enterprise Content Management Systems: A Process-oriented Approach. In A. D'Atri & D. Saccà (Eds.), Information Systems: People, Organizations, Institutions, and Technologies (pp. 131-138). Berlin / Heidelberg: Springer.

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  • Wiltzius, L., Simons, A., & Seidel, S. (2011). A Study on the Acceptance of ECM Systems. Paper presented at the 10th International Conference on Wirtschaftsinformatik (WI 2011), Zurich, Switzerland. (VHB: C)

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  • vom Brocke, J., Derungs, R., Herbst, A., Novotny, S., & Simons, A. (2011). The drivers behind enterprise content management: a process-oriented perspective. Paper presented at the 19th European Conference on Information Systems (ECIS 2011), Helsinki, Finland. (VHB: B)

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  • vom Brocke, J., Seidel, S., & Simons, A. (2010). Bridging the Gap between Enterprise Content Management and Creativity: A Research Framework. Paper presented at the 43rd Hawaii International Conference on System Sciences (HICSS 2010), Hawaii, USA. (VHB: C)

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  • vom Brocke, J., Simons, A., & Cleven, A. (2008). A Business Process Perspective on Enterprise Content Management: Towards a Framework for Organisational Change. Paper presented at the 16th European Conference on Information Systems (ECIS 2008), Galway, Ireland. (VHB: B)

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  • vom Brocke, J., Becker, J., Simons, A., & Fleischer, S. (2008). Towards the Specification of Digital Content: The Enterprise Content Modeling Language (ECML). Paper presented at the 14th Americas Conference on Information Systems (AMCIS 2008), Toronto, Canada, paper 403. (VHB: D)

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