Cultural Values

Success Factors in Process Management

To identify which cultural values matter for the success of business process management in organisations, Dr. Theresa Schmiedel and Prof. Dr. Jan vom Brocke from the Institute of Information Systems, and Prof. Dr. Jan Recker from Queensland University of Technology in Australia conducted a global Delphi study.  A publication in the Business Process Management Journal documents procedures and results as well as implications for research and practice. As “highly commended paper,” the publication entitled “Which cultural values matter to business process management? Results from a global Delphi study” was awarded the Emerald Literati Network Award for Excellence 2014.