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Assessing the Cultural Fitness of Organisations

An integral part of successful process management is to take into account and actively manage the enterprise culture. However, the role culture plays in organisations is often underestimated. To make cultural aspects of BPM more tangible, the Institute of Information Systems uses a culture assessment tool that was developed to measure the cultural fitness of enterprises for BPM. The tool has already been used successfully by various enterprises from both Liechtenstein and abroad. It allows for both individual assessment of organisational culture and in-depth analysis of culture by all employees. The tool provides useful insights for industry partners and also contributes to the body of knowledge in the BPM field through basic findings on how to analyse the cultural fitness of organizations for BPM.