How Big Data Analytics Enables Service Innovation: Materiality, Affordance, and the Individualization of Service

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Reference

Lehrer, C., Wieneke, A., vom Brocke, J., Jung, R., & Seidel, S. (2018). How Big Data Analytics Enables Service Innovation: Materiality, Affordance, and the Individualization of Service. Journal of Management Information Systems (JMIS), 35(2), 424-460. (ABDC_2016: A*; ABDC_2019: A*; ABS_2018: 4; FT_2016 50_2016: 25; ISI_2016: 2.356; ISI_2016_5year: 3.91; ISI_2018: 3.013; VHB_3: A)

Publication type

Article in Scientific Journal

Persons

Organizational Units

  • Institute of Information Systems
  • Hilti Chair of Business Process Management
  • Chair of Information Systems and Innovation

DOI

http://dx.doi.org/10.1080/07421222.2018.1451953