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A value-driven approach to the design of service-oriented information systems - making use of conceptual models

External Documents

Reference

Thomas, O., & vom Brocke, J. (2010). A value-driven approach to the design of service-oriented information systems - making use of conceptual models. Information Systems and e-Business Management (ISeB), 8(1), 67-97. (ABDC: B; ABS: 2; ISI: 1.551; VHB: C)

Publication type

Refereed Journal Article

Abstract

We explain the importance of conceptual models for process design with service-oriented architectures (SOA) and illustrate how these models can be used to evaluate the value of SOA. To do so, a methodology is introduced, which comprises both the configuration and the implementation of processes by services and IT components. The approach presented here, makes it possible to evaluate the monetary and objective potentials of SOA, as well as to enhance SOA implementation by providing guidelines. The requirements analysis from an online-mail order company serves as a case study. The results show that up to now, economic aspects were ascribed too little importance in the SOA discussion.

Research

Wertorientiertes Prozessmanagement
internes Projekt, since January 2008

Das Denken in Prozessen hat sich bewährt, um Arbeitsabläufe über Abteilungsgrenzen hinweg zu gestalten. Konzepte wie Total Quality Management, Continuous Improvement und Total Reengineering sind ... more ...

Towards a Value-oriented Perspective on Business Process Management - On the Design of Methods to Evaluate the Economic Impact of Alternative Process Designs
PhD-Thesis, October 2008 until February 2013 (finished)

Aus sich der Wirtschaftsinformatik können Organisationen als Informationssysteme - Mensch-Aufgabe-Technik-Systeme - verstanden werden. Diesem Verständnis folgend sind technische und ... more ...

Persons

Organizational Units

  • Institute of Information Systems
  • Hilti Chair of Business Process Management