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Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach

Reference

Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2013). Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach. Scandinavian Journal of Information Systems, 25(1), 17-48. (ABDC: A; ABS: 2; VHB: C)

Publication type

Refereed Journal Article

Persons

Organizational Units

  • Institute of Information Systems
  • Hilti Chair of Business Process Management