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IT-enabled Sustainability Transformation—the Case of SAP

External Documents

Reference

Seidel, S., Recker, J., Pimmer, C., & vom Brocke, J. (2014). IT-enabled Sustainability Transformation—the Case of SAP. Communications of the Association for Information Systems (CAIS), 35(1), 1-17. (ABDC: A; ABS: 2; VHB: C)

Publication type

Refereed Journal Article

Abstract

This teaching case describes how SAP, a leading global information technology (IT) solutions provider, embarked on a large-scale transformation program to implement a dual sustainability strategy of: (a) internally transforming the organization, and (b) addressing a business opportunity by developing IT solutions that enable their customers to become more sustainable. This case provides students with significant information about the development of SAP towards sustainability, including the company's underlying motivation, their approach to change and related challenges, and their use of IT to enable the transformation. The teaching case provides an opportunity to critically examine the benefits and risks of using IT in an effort to improve the sustainability of an organization, and to develop appropriate models for sustainable strategies and IT implementation efforts.

Persons

Organizational Units

  • Institute of Information Systems
  • Hilti Chair of Business Process Management