How Big Data Analytics Enables Service Innovation: Materiality, Affordance, and the Individualization of Service

Reference

Lehrer, C., Wieneke, A., vom Brocke, J., Jung, R., & Seidel, S. (2018). How Big Data Analytics Enables Service Innovation: Materiality, Affordance, and the Individualization of Service. Journal of Management Information Systems, 35(2), 424-460. (ABDC_2022: A*; ABS_2021: 4; FT_50_2016: yes; VHB_3: A)

Publication type

Article in Scientific Journal

Persons

• Prof. Dr. Jan vom Brocke
• Prof. Dr. Stefan Seidel

Organizational Units

• Institute of Information Systems
• Hilti Chair of Business Process Management
• Chair of Information Systems and Innovation

DOI