Thomas Grisold, PhD

Hilti Lehrstuhl für Business Process Management
Thomas Grisold is an assistant professor with the institute for information systems at the University of Liechtenstein. His research revolves around the intersection of organization studies and information systems research. He is particularly interested in how digital technologies change established ways of organizing. Thomas obtained a PhD from the Vienna University of Economics and Business, an interdisciplinary Master's degree in cognitive science from the University of Vienna and the University of Zagreb, and a Bachelor's degree in management from the Staffordhsire University, UK. Thomas has been working as a guest researcher at universities in the US, Australia and Europe.
Thomas is also the head of the institute's executive teaching program, deliviering workshops on digitalization to executives and companies in the Rhine valley region: uni.li/digitalisierung
2017 — 2018

Masterclass for Management in Central Eastern Europe
WU Executive Academy, Austria

2015 — 2018

PhD in Social and Economic Science
Vienna University of Economics and Business, Austria

2012 — 2015

MSc in Cognitive Science
University of Vienna, Austria
University of Zagreb, Croatia

2009 — 2012

BA in Advertising and Marketing Management
Staffordshire University, UK

seit 2018

Assistant Professor
University of Liechtenstein

seit 2018

Vienna University of Economics and Business, Austria

2015 — 2018

Research and Teaching Associate
Vienna University of Economics and Business, Austria

2014 — 2018

Advertising Strategist and Copywriter for national and international agencies: TBWA Vienna, WILD Vienna, Zufallsproduktion, among others

2014 — 2017

Co-Founder and Partner
Mein Honig (www.meinhonig.at)

2013 — 2014

Advertising Strategist and Copywriter
BBDO Belgrade, Serbia
BBDO Zagreb, Crotia

Ehrenämter und Berufungen
seit 2018

Community Service:

Co-Chair of the Track "BPM in the Digital Age" @ ECIS 2021 (with Jan Mendling & Michael Rosemann)

Co-Chair of the "Student Track" @ WI 2021 (with Martin Matzner)

Co-Editor Special Issue on Organizational Unlearning @ The Learning Organization (Emerald), published in 2019 (with Adrian Klammer & Nien Nguyen)

Organization of academic events (4th Viktor Frankl Congress 2016 in Vienna; Routines Research Community Workshop 2019 in Liechtenstein)


University of Notre Dame, US


Lancaster University, UK


University of Palermo, Italy


Queensland University of Technology, Australia

2013 — 2014

University of Zagreb, Croatia

seit 2016

Reviewer for Journals:
Management Information Systems Quarterly (MISQ), California Management Review, Information Systems Journal, Information & Organization, Business and Information Systems Engineering (BISE), Journal of Knowledge Management, Business Process Management Journal

Reviewer for Conferences:
ICIS, AOM, ECIS, OLKC, BPM Conference, among others

BPM and Organizational Theory: An Integrated Reference Curriculum Design
ERASMUS, September 2019 bis August 2021

BPM ist ein wichtiger Managementansatz, der die Analyse, Gestaltung und Verbesserung von Geschäftsprozessen zum Ziel hat. Der bisherige Schwerpunkt von BPM lag auf der Entwicklung von präskriptiven ... mehr

Reference Module Design for Explorative Business Process Management
ERASMUS, Dezember 2018 bis November 2020

Dieses Projekt befasst sich mit dem Konzept des explorativen BPM. Dies ist motiviert durch aktuelle Positionen im Forschungsdiskurs, wonach Innovationsmöglichkeiten systematisch in Geschäftsprozesse ... mehr

  • Mendling, J., Berente, N., Seidel, S., & Grisold, T. (in press). Pluralism and Pragmatism in the Information Systems Field: The Case of Research on Business Processes and Organizational Routines. The Data Base for Advances in Information Systems. (ABDC_2019: A; VHB_3: B)

  • Grisold, T., Klammer, A., & Kragulj, F. (2020). Two Forms of Organizational Unlearning: Insights from Engaged Scholarship Research with Change Consultants. Management Learning, 51(5), 598-619. (ABDC_2016: A; ABDC_2019: A; ABS_2018: 3; VHB_3: B)

  • Govindarajan, V., Srivastava, A., Grisold, T., & Klammer, A. (2020). COVID-Imposed Opportunity to Selectively Unlearn Past Practices. California Management Review, 63(1). (ABDC_2016: A; ABDC_2019: A; ABS_2018: 3; ISI_2016: 2.943; ISI_2016_5year: 3.412; ISI_2018: 5; VHB_3: B)

  • Grisold, T., Mendling, J., Otto, M., & vom Brocke, J. (2020). Adoption, Use and Management of Process Mining in Practice. Business Process Management Journal, 25(6), 1291-1316. (ABDC_2016: B; ABDC_2019: B; ABS_2018: 2; ISI_2018: 1.88; VHB_3: C)

  • Klammer, A., Grisold, T., & Gueldenberg, S. (2019). Introducing a ‘stop-doing’ culture: How to free your organization from rigidity. Business Horizons, 62(4), 451-458. (ABDC_2016: C; ABDC_2019: B; ABS_2018: 2; ISI_2016: 2.157; ISI_2016_5year: 3.329; VHB_3: C)

  • Badakhshan, P., Conboy, K., Grisold, T., & vom Brocke, J. (2019). Agile business process management: A systematic literature review and an integrated framework. Business Process Management Journal. (ABDC_2016: B; ABDC_2019: B; ABS_2018: 2; ISI_2018: 1.88; VHB_3: C)

  • Grisold, T., & Peschl, M. F. (2017). Why a systems thinking perspective on cognition matters for innovation and knowledge creation. Systems Research and Behavioral Science, 34(3), 335-353. (ABDC_2016: A; ABDC_2019: A; ABS_2018: 2; ISI_2016: 0.86; ISI_2018: 1.052)

  • Grisold, T., & Kaiser, A. (2017). Leaving Behind What We are Not: Applying a Systems Thinking Perspective to Present Unlearning as an Enabler for Finding the Best Version of the Self. Journal of Organisational Transformation and Social Change, 14(1), 39-55.

  • Klammer, A., Grisold, T., & Nguyen, N. (2019). Guest Editorial: Opportunities and interdisciplinary perspectives for organizational unlearning. The Learning Organization, 26(5), 445-453.

  • W. Grisold, W. Struhal & T. Grisold (Eds.). (2019). Advocacy in Neurology. Oxford, United Kingdom: Oxford University Press.

  • Wurm, B., Grisold, T., Mendling, J., & vom Brocke, J. (2020). Business Process Management and Routine Dynamics. In Handbook of Routine Dynamics : Cambridge University Press.

  • Grisold. Thomas, & Peschl, M. (2017). Change From the Inside Out - Towards a Culture of Unlearning by Overcoming Organizational Predictive Mind. In N. Tomaschek & M. Unterdorfer (Eds.), Veränderung - Der Wandel als Konstante unserer Zeit (pp. 45-63). Münster, Germany: Waxmann Verlag.

  • Grisold, T., & Kaiser, A. (2015). Wissen für Nachhaltigkeit. In F. Luks (Ed.), Rethink Economy (pp. 155-165). Munich, Germany: Ökom Verlag.

  • Weber, M., Grisold, T., vom Brocke, J., & Kamm, M. R. (2021). Context-Aware Business Process Modeling: Empirical Insights from a Project with a Globally Operating Company. Paper presented at the European Conference on Information Systems (ECIS), Marrakech, Morocco. (VHB_3: B)

  • Grisold, T., Wurm, B., Mendling, J., & vom Brocke, J. (2020). Using Process Mining to Support Theorizing About Change in Organizations. Paper presented at the Hawaii International Conference on System Sciences (HICSS 53), Maui, Hawaii. (VHB_3: C)

  • Seidel, S., Grisold, T., & Berente, N. (2020). Modular Change in Platform Ecosystems and Routine Mirroring in Organizations. Paper presented at the Hawaii International Conference on System Sciences (HICSS 53), Maui, Hawaii. (VHB_3: C)

  • Grisold, T., Gross, S., Röglinger, M., Stelzl, K., & vom Brocke, J. (2019). Exploring Explorative BPM - Setting the Ground for Future Research. Paper presented at the BPM 2019: Business Process Management, Vienna, Austria. (VHB_3: C)

  • Grisold, T., & Mendling, J. (2018). Role Transition During Unlearning and Learning in Organizational Routines: An Interventional Perspective. Paper presented at the International Forum on Knowledge Asset Dynamics. In Proceedings of the International Forum of Knowledge Asset Dynamics (IFKAD 2018), Delft, Netherlands.

  • Kragulj, F., Kaiser, A., & Grisold, T. (2018). Identifying Knowledge Enablers in Organizational Visions: A Synthesis of Theory and Practice. Paper presented at the Hawaii International Conference on System Sciences (HICSS-51), Big Island, Hawaii. (VHB_3: C)

  • Grisold, T., Kaiser, A., & Hafner, J. (2017). Unlearning before creating new knowledge: A cognitive process. Paper presented at the Hawaii International Conference on System Sciences (HICSS 50), Big Island, Hawaii. (VHB_3: C)

  • Grisold, T., & Klammer, A. (2018). What could we mean by “organizational unlearning”? Insights from change consultancy. Presented at the Conference on Intentional Forgetting, Potsdam, Germany.

  • Bogolyubov, P., Grisold, T., & Easterby-Smith, M. (2018). The Thinking Behind Systems Thinking: Towards a Framework for Developing Systems Thinking Capabilities. Presented at the Organizational Learning and Knowledge Capabilities (OLKC), Liverpool, United Kingdom.