Managing enterprise content in business processes
Inhalt
The dissertation explores contemporary issues that arise during the implementation of ECM. The dissertation is paper-based (PhD by publication), and each paper addresses a selected set of ECM issues. The studies that constitute this dissertation are methodologically qualitative or design-oriented. Theoretically, the dissertation investigates the concept of ECM through a business process lens because the creation and use of content are deeply embedded in organizational business processes, and the implementation of ECM systems provides organizations with new opportunities for supporting content-related process activities.
