5108141: C15 Process Analysis

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Semester:SS 21
Scheduled in semester:3
Semester Hours per Week / Contact Hours:80.0 L / 60.0 h
Self-directed study time:210.0 h

Module coordination/Lecturers


Master's degree programme in Information Systems (01.09.2015)


Short description
The course focuses on process analysis, including approaches and methods for designing, analyzing and simulating business processes in organizations.


  • Introduction to process analysis
  • Basics of Process modeling
  • Advanced Process modeling
  • Qualitative approaches to process analysis
  • Quantitative approaches to process analysis
  • Process simulation
  • Process improvement

Learning Outcomes

  • Students will know how processes can be modeled, analyzed, simulated and improved.
  • Students will know basic and advanced methods of process modeling in order to analyze, design, and implement information systems in organizations.
  • Students will use both qualitative and quantitative methods of process analysis and simulation in order to analyze, design, and improve business processes in organizations.
  • Students will learn four ways to process improvement.


Lectures Method

The module integrates theoretical knowledge and practical skills in an interactive lecture.The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.


Compulsory reading

  • Dumas, M., La Rosa, M., Mendling, J., Reijers, H. (2018). Fundamentals of Business Process Management. Second Edition. Berlin: Springer.

Further reading
  • vom Brocke, J. & Rosemann, M. (Eds.) (2014). Handbook of Business Process Management. Springer: New York.

Exam Modalities

Written exam (90 minutes)