4204365: Enterprise systems

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Semester:WS 16/17
Scheduled in semester:3
Semester Hours per Week / Contact Hours:60.0 L / 45.0 h
Self-directed study time:105.0 h

Module coordination/Lecturers


Master's degree programme in IT and Business Process Management (01.10.2008)


The course takes place in cooperation with MIS lecture / MSc Information Systems. Please see the current module description of the module "Management Information Systems" for further details regarding course content and literature.

The course focuses on enterprise systems (ES), which are large-scale application software packages that support end-to-end processes, information and document flow, several kinds of reporting, and data analytics in different kinds of organizations.


  • Benefits of enterprise systems
  • Lifecycle of enterprise systems
  • Enterprise resource planning (ERP) systems
  • Customer relationship management (CRM) systems
  • Supply chain management (SCM) systems
  • Latest technological developments
  • Case study: Enterprise processes in SAP


    • describe the fundamental concepts and definitions in the area of enterprise systems, especially application systems like ERP, CRM, and SCM systems,
    • understand the benefits of integrated enterprise systems for sustainable competitive advantage. They describe the relevance of enterprise systems for process integration along the value chain,
    • solve assignments in the field of enterprise systems, especially case studies in the areas of manufacturing and service delivery,
    • identify relationships between different types of application systems. They compare solutions with regard to their value contribution,
    • describe and model an implementation process for the successful adoption of an enterprise system, and
    • evaluate and select suitable software solutions for organizations. They classify different solutions according to complex evaluation schemes and develop a thorough argumentation for the decision process.
    • summarize the contents of the case study they are provided with,
    • discuss the case study in the light of existing models and theories,
    • solve different assignments in the case study with the help of different methods,
    • compare the as-is situation described in the case study and identify possible solutions for improvement,
    • develop new strategies for a successful implementation of an enterprise system for the case study,, and
    • evaluate different solutions regarding their value contribution and sustainability.

Lectures Method

The module integrates theoretical knowledge and practical skills based on an interactive lecture that includes teaching cases.

The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.

Admission Requirements

see module description of MIS


see module description of MIS

Exam Modalities

  • Evaluation of exams should take no longer than six weeks.


  • PWW-MA_08_Enterprise Systems (WS 16/17, abgesagt)