IoT technologies and advanced data analytics as enablers for innovative data driven processes

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Type and Duration

PhD-Thesis, February 2018 until January 2021 (finished)


Hilti Chair of Business Process Management

Main Research

Business Process Management

Field of Research

Process Management


The Internet of Things (IoT) connects any kind of physical object to build a common interactive information system. New IoT technologies and connected intelligent systems provide new opportunities and challenges for businesses across industries, and have the potential to fundamentally revamp how businesses create products and service. This dissertation examines the impact of new IoT technologies on traditional business processes and particularly explores how new IoT technologies contribute to the development of innovative data driven processes. The study uses an action design research approach to explore how organizations identify potentials of IoT technologies to address imminent business needs, implement new IoT-powered processes, and manage the transformation.


digital Innovation, Industry 4.0, Internet of Things, digital network, data-driven processes