Bridging the Gap between Enterprise Content Management and Creativity: A Research Framework

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vom Brocke, J., Seidel, S., & Simons, A. (2010). Bridging the Gap between Enterprise Content Management and Creativity: A Research Framework. Paper presented at the 43rd Hawaii International Conference on System Sciences (HICSS 2010), Hawaii, USA. (VHB_3: C)

Publication type

Paper in Conference Proceedings


Enterprise content management (ECM) has emerged as a promising research area in the Information Systems (IS) discipline. According to recent works in the field, ECM may increase the consistency, availability, and traceability of content. We argue that one important aspect has dropped off the agenda-the role of creativity. While the above measures are, without any doubt, highly relevant in order to pursue important business imperatives, such as time and budget, organizations must also consider the creativity and innovativeness that employees can unfold in their work processes. In this conceptual paper, we thus advocate an approach to ECM research that not only considers traditional, rather control-oriented factors, but also the impact of ECM on an organization's creativity and vice versa. We propose a research framework for ECM and creativity that is grounded in diverse literatures relating to these two concepts.


ECM-Blueprinting: Management von Content in Geschäftsprozessen
FFF-Förderprojekt, January 2008 until May 2012 (finished)

Organisationen sehen sich heute einer rasant steigenden Informationsflut ausgesetzt. Die effiziente, rechtskonforme und sichere Bewirtschaftung digitaler Informationen, sog. "Content", in den ... more ...

Managing enterprise content in business processes
PhD-Thesis, October 2008 until October 2011 (finished)

The dissertation explores contemporary issues that arise during the implementation of ECM. The dissertation is paper-based (PhD by publication), and each paper addresses a selected set of ECM issues. ... more ...


Organizational Units

  • Institute of Information Systems
  • Hilti Chair of Business Process Management
  • Chair of Information Systems and Innovation

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