Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach

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Reference

Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2013). Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach. Scandinavian Journal of Information Systems, 25(1), 17-48. (ABDC_2016: A; ABDC_2019: A; ABS_2018: 2; VHB_3: C)

Publication type

Article in Scientific Journal

Persons

Organizational Units

  • Institute of Information Systems
  • Hilti Chair of Business Process Management