Profitability of Business Processes

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vom Brocke, J., & Grob, H. L. (2008). Profitability of Business Processes. In J. Becker, M. Rosemann & M. Kugeler (Eds.), Process Management. A Guide for the Design of Business Processes (pp. 491-520). Berlin et al.: Springer.

Publication type

Chapter in Edited Book


Organizational Units

  • Institute of Information Systems
  • Hilti Chair of Business Process Management