- A Participatory Problem Discovery System for Citizen Design Science Research

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Greif-Winzrieth, A., & Gau, M. (2021). - A Participatory Problem Discovery System for Citizen Design Science Research. Paper presented at the Design Science Research in Information Systems and Technology DESRIST 2021, Kristiansand, Norway. (VHB_3: C)

Publication type

Paper in Conference Proceedings


To solve societal problems, it is essential to engage with actual problem owners in society in a scalable way. In this paper, we follow a Citizen Design Science Research (CDSR) paradigm proposing to more actively involve society in DSR projects. Specifically, we present, a prototypical system that supports participatory problem discovery by enabling the involvement of citizens in problem awareness in a scalable way. The system allows researchers and citizens to cooperate on the exploration of a given problem space, leveraging the creativity and wisdom of the crowd for identifying and describing relevant DSR problems. The evaluation of the prototype with 30 representative citizens points to the system’s strengths and opportunities related to its ease of use and the problem articulation feature but also reveals weaknesses and threats concerning the problem exploration features and issues about platform abuse.


Organizational Units

  • Institute of Information Systems

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