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Dr. Theresa Schmiedel

Assistant Professor
Hilti Chair of Business Process Management
Current Activity
Theresa Schmiedel is an Assistant Professor at the Hilti Chair of Business Process Management at the University of Liechtenstein. She holds a PhD in business economics from the University of Liechtenstein and a Diploma in economics from the University of Hohenheim, Stuttgart, Germany, which she conducted partially at York University, Toronto, Canada. She worked as a Research Assistant at the Department for Sociology and Empirical Social Research, University of Hohenheim, and the Center for Cultural and General Studies, University of Karlsruhe, Germany. Her research focuses on social aspects in information systems research, particularly on the interconnection of culture and business process management (www.bpm-culture.org). She has been leading several research projects in the area of BPM, e.g. sponsored by the Liechtenstein National Research Fund. Her research has been published in journals, including Information & Management, Enterprise Information Systems, and Business Process Management Journal, as well as in academic books and conference proceedings. Her work has been acknowledged with the National Research Award of the Principality of Liechtenstein in 2013.

Office hours: Thursday 11.45 am - 12.30 pm, only by appointment with the administration office (sandra.beyer@uni.li)
Career
2013

Assistant Professor
Hilti Chair of Business Process Management,
University of Liechtenstein, Vaduz, Principality of Liechtenstein

2012 — 2013

Post Doc
Hilti Chair of Business Process Management,
University of Liechtenstein, Vaduz, Principality of Liechtenstein

2009 — 2012

Research Assistant
Hilti Chair of Business Process Management,
University of Liechtenstein, Vaduz, Principality of Liechtenstein

2007 — 2009

Research Assistant
ZAK | Centre for Cultural and General Studies,
Universität Karlsruhe (TH), Karlsruhe, Germany

2005 — 2007

Student and Graduate Assistant
Department for Sociology and Empirical Social Research,
University of Hohenheim, Stuttgart, Germany

2003 — 2004

Student Assistant
Department for Accounting and Finance,
University of Hohenheim, Stuttgart, Germany

Education
2009 — 2012

University of Liechtenstein, Vaduz, Principality of Liechtenstein
Dissertation
Degree: Doctor of Philosophy in Business Economics (PhD)

2004 — 2005

York University, Toronto, Canada
Fields of study: Sociology und Economics

2001 — 2007

University of Hohenheim, Stuttgart, Germany
Course of study: Business and Economics,
Special fields: Sociology, Controlling, Economics,
Degree: Graduate Economist

Awards
2015

Claudio Ciborra Award Nominee
"A gender perspective on business process management competences offered on professional online social networks", Paper presented at the 23rd European Conference on Information Systems (ECIS), 26-29 May 2015, Münster, Germany
(together with E. Gorbacheva, A. Stein, and O. Mueller)

2014

Emerald Literati Network Award for Excellence 2013
Highly Commended Paper: "Which cultural values matter to business process management? Results from a global Delphi study", Business Process Management Journal 19(2):292-317
(together with J. vom Brocke and J. Recker)

2013

Liechtenstein Award for Young Researchers
(Category: Dissertation)

2013

Best Student Paper Award
"Developing an organizational culture supportive of business process management",
11th International Conference on Wirtschaftsinformatik, Leipzig, Germany
(together with S. Tumbas)

2011

Participating Young Economist at the
4th Meeting of Nobel Laureates in Economic Sciences
(around 360 Young Economists selected among more than 5000 applicants worldwide)

2011

Participating PhD student at the Doctoral Consortium of the
9th International Conference on Business Process Management
(8 PhD students selected among applicants worldwide)

Memberships
2015

Academy of Management (AoM)

2013

Verband der Hochschullehrer für Betriebswirtschaft e.V. (VHB)

2012

Association of Information Systems (AIS)

2009

European Research Center for Information Systems (ERCIS)

Portrait
BPM Online
ERASMUS, October 2015 until October 2017

Ziel des Projekts ist die Entwicklung eines europaweiten Konzepts für die Weiterbildung im Bereich Prozessmanagement. Als Antragsteller und leitender Projektpartner arbeitet das Team des Hilti ... more ...

RISE-BPM
EU H2020-Förderprojekt, May 2015 until April 2019

RISE_BPM networks world-leading research institutions and corporate innovators to develop new horizons for Business Process Management (BPM). BPM is a boundary-spanning discipline focused on ... more ...

Institutional Logics of Digital Innovation
FFF-Förderprojekt, January 2015 until March 2017 (finished)

Digital technologies are ubiquitous (Lyytinen et al. 2004), they permeate virtually every aspect of organizational life (Zammuto et al. 2007) and are imperative for organizational innovation (Yoo et ... more ...

Culture in Business Process Management (BPM): Exploring the Cultural Fitness of Organizations for BPM
FFF-Förderprojekt, July 2012 until September 2014 (finished)

The research project aims at developing a deeper understanding of organizational culture in the context of BPM. It particularly focuses on objectives in the following three domains. Body of ... more ...

Culture in Business Process Management
PhD-Thesis, September 2009 until September 2012 (finished)

Cultural aspects essentially influence the success of business processes. Even though many academics acknowledge the importance of considering cultural aspects in BPM there is hardly a discussion on ... more ...

  • Spiegel, M., Schmiedel, T., & vom Brocke, J. (2017). What makes change harder - or easier. MIT Sloan Management Review, February 2017. (ABDC: A; ABS: 3; ISI: 4.225; VHB: C)

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  • vom Brocke, J., Zelt, S., & Schmiedel, T. (2016). On the Role of Context in Business Process Management. International Journal of Information Management, 36(3), 486-495. (ABDC: A; ABS: 2; ISI: 4.713; VHB: C)

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  • Kummer, T.-F., & Schmiedel, T. (2016). Reviewing the role of culture in strategic information systems research: A call for prescriptive theorizing on culture management. Communications of the Association of Information Systems, 38(5), 122-144. (ABDC: A; VHB: C)

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  • vom Brocke, J., Schmiedel, T., Simons, A., Schmid, A., Petry, M., & Baeck, C. (2016). From Local IT Needs to Global Process Transformation: Hilti's Customer Service Program. Business Process Management Journal, 22(3), 594-613. (ABDC: B; ABS: 2; VHB: C)

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  • Gorbacheva, E., Stein, A., Schmiedel, T., & Müller, O. (2016). The role of gender in business process management competence supply. Business & Information Systems Engineering, 58(3), 213-231. (ABDC: A; ABS: 2; ISI: 3.248; VHB: B)

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  • Schmiedel, T., vom Brocke, J., & Recker, J. (2014). Development and Validation of an Instrument to Measure Organizational Cultures´ Support of Business Process Management. Information & Management, 51(1), 43-56. (ABDC: A*; ABS: 3; ISI: 4.283; VHB: B)

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  • vom Brocke, J., Schmiedel, T., Recker, J., Trkman, P., Mertens, W., & Viaene, S. (2014). Ten Principles of Good Business Process Management. Business Process Management Journal (BPMJ), 20(4), 530-548. (ABDC: B; ABS: 2; VHB: C)

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  • Müller, O., Schmiedel, T., Gorbacheva, E., & vom Brocke, J. (2014). Toward a Typology of Business Process Management Professionals: Identifying Patterns of Competence through Latent Semantic Analysis. Enterprise Information Systems, 10(1), 50-80. (ABDC: A; ISI: 2.859)

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  • Schmiedel, T. (2014). On the management of culture within business process management. Uporabna Informatika, 12(2), 68-75.

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  • Schmiedel, T., vom Brocke, J., & Recker, J. (2013). Which cultural values matter to business process management? Results from a global Delphi study. Business Process Management Journal (BPMJ), 19(2), 292-317. (ABDC: B; ABS: 2; VHB: C)

    more
  • vom Brocke, J., & Sinnl, T. (2011). Culture in business process management. A literature review. Business Process Management Journal (BPMJ), 17(2), 357-377. (ABDC: B; ABS: 2; VHB: C)

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  • J. vom Brocke & T. Schmiedel (Eds.). (2015). BPM - Driving Innovation in a Digital World. Heidelberg: Springer.

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  • vom Brocke, J., Fay, M., Schmiedel, T., Petry, M., Krause, F., & Teinzer, T. (2017). A Journey of Digital Innovation and Transformation - The Case of Hilti. In G. Oswald & M. Kleinemeier (Eds.), Shaping the Digital Enterprise (pp. 237-251): Springer.

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  • vom Brocke, J., Petry, M., Schmiedel, T., & Sonnenberg, C. (2015). How Organizational Culture Facilitates a Global BPM Project: The Case of Hilti. In J. vom Brocke & M. Rosemann (Eds.), Handbook on Business Process Management: Strategic Alignment, Governance, People and Culture (International Handbooks on Information Systems) (2 ed., Vol. 2, pp. 693-741). Berlin: Springer.

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  • Schmiedel, T., vom Brocke, J., & Recker, J. (2015). Culture in Business Process Management: How Cultural Values Determine BPM Success. In J. vom Brocke & M. Rosemann (Eds.), Handbook on Business Process Management: Strategic Alignment, Governance, People and Culture (International Handbooks on Information Systems) (2 ed., Vol. 2, pp. 649-664). Berlin et al.: Springer.

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  • Schmiedel, T., & vom Brocke, J. (2015). Business process management: Potentials and challenges of driving innovation. In J. vom Brocke & T. Schmiedel (Eds.), BPM - Driving Innovation in a Digital World (pp. 3-16). Heidelberg: Springer.

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  • Schmiedel, T., & vom Brocke, J. (2014). Cultural values matter: The role of organizational culture in ECM. In J. vom Brocke & A. Simons (Eds.), Enterprise Content Management in Information Systems Research: Foundations and Cases (pp. 75-87). Berlin: Springer.

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  • Schmiedel, T., vom Brocke, J., & Uhl, A. (2014). Operational Excellence. In A. Uhl & L.A. Gollenia (Eds.), Digital Enterprise Transformation: A Business-Driven Approach to Leveraging Innovative IT (pp. 207-230). Surrey: Gower.

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  • Schmiedel, T., vom Brocke, J., Uhl, A., & Zeitz, S. (2013). A Global HR Transformation: How a Leading Company Leveraged the Innovative Power of IT. In A. Uhl & L. A. Gollenia (Eds.), Business Transformation Essentials. Case Studies and Articles (pp. 159-172): Gower.

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  • vom Brocke, J., Petry, M., & Schmiedel, T. (2013). How Hilti Masters Transformation. In A. Uhl & L. A. Gollenia (Eds.), Business Transformation Essentials. Case Studies and Articles (pp. 203-213): Gower.

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  • vom Brocke, J., Petry, M., Sinnl, T., Kristensen, B. Ø., & Sonnenberg, C. (2010). Global Processes and Data. The Culture Journey at Hilti Corporation. In J. vom Brocke & M. Rosemann (Eds.), Handbook on Business Process Management: Strategic Alignment, Governance, People and Culture (International Handbooks on Information Systems) (Vol. 2, pp. 537-556). Berlin: Springer.

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  • Buß, E., & Sinnl, T. (2008). Management in der modernen Gesellschaft. In E. Buß (Ed.), Managementsoziologie. München: Oldenbourg.

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  • Schmiedel, T., Müller, O., Debortoli, S., & vom Brocke, J. (2016). Identifying and quantifying cultural factors that matter to the IT workforce: An approach based on automated content analysis. Paper presented at the 24th European Conference on Information Systems (ECIS), Istanbul, Turkey. (VHB: B)

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  • Tumbas S., Schmiedel, T., & vom Brocke, J. (2015). Characterizing Multiple Institutional Logics for Innovation with Digital Technologies. Paper presented at the 48th Annual Hawaii International Conference on System Sciences (HICSS), 05-08 Jan 2015, Kauai, Hawaii. (VHB: C)

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  • Gorbacheva, E., Stein, A., Schmiedel, T., & Müller, O. (2015). A gender perspective on business process management competences offered on professional online social networks. Paper presented at the 23rd European Conference on Information Systems (ECIS 2015), 26-29 May 2015, Münster, Germany. (VHB: B)

    more
  • Tumbas, S., & Schmiedel, T. (2013). Developing an organizational culture supportive of business process management. Paper presented at the 11th International Conference on Wirtschaftsinformatik (WI), 27 Feb - 01 Mar 2013, Leipzig, Germany. (VHB: C)

    more
  • Tumbas, S., Schmiedel, T., Bringmann, M., & vom Brocke, J. (2013). Developing a BPM-supportive organizational culture: On the importance of contextual factors. Paper presented at the 21st European Conference on Information Systems (ECIS), 05-08 Jun 2013, Utrecht, Netherlands. (VHB: B)

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  • vom Brocke, J., & Schmiedel, T. (2011). Towards a conceptualisation of BPM culture: Results from a literature review. Paper presented at the 15th Pacific Asia Conference on Information Systems (PACIS), 07-11 July 2011, Brisbane, Australia.

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  • vom Brocke, J., & Sinnl, T. (2010). Applying the BPM-Culture-Model: The Hilti case. Paper presented at the 21st Australasian Conference on Information Systems (ACIS), 01-03 Dec 2010, Brisbane, Australia.

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  • vom Brocke, J., Zelt, S., & Schmiedel, T. (2015). Considering Context in Business Process Management: The BPM Context Framework. BPTrends, Class Notes November 2015, 1-12.

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  • vom Brocke, J., Schmiedel, T., Recker, J., Trkman, P., Mertens, W., & Viaene, S. (2014). 10 Principles of Good BPM. BPTrends, Class Notes October 2014, 1-12.

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  • Zelt, S., Schmiedel, T., & vom Brocke, J. (2014). Benchmarking cultural fitness for Business Process Management: On the need for a consideration of the nature of processes. 360° - The Business Transformation Journal, 12(Dec 2014), 28-37.

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  • Schmiedel, T., vom Brocke, J., & Recker, J. (2013). How fit is your organizational culture for business process management? 360° - The Business Transformation Journal, 6(Jan 2013), 81.

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  • Schmiedel, T., vom Brocke, J., Uhl, A., & Zeitz, S. (2013). A global HR transformation: How a leading company leveraged the innovative power of IT. 360° - The Business Transformation Journal, 7(Apr 2013), 56-65.

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  • Schmiedel, T., vom Brocke, J., & Recker, J. (2012). Is your organizational culture fit for business process management? BPTrends(May 2012), 1-5.

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  • Schmiedel, T., vom Brocke, J., & Recker, J. (2012). Cultural fitness for business process management: What is it and what is it worth? The World Financial Review, November-December 2012, 21-24.

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  • vom Brocke, J., Petry, M., & Schmiedel, T. (2011). How Hilti masters transformation. 360° - The Business Transformation Journal, 1(Jul 2011), 38-47.

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