About AFES AG

AFES AG is an internationally company in the field of claims settlement. Our clients include insurance and reinsurance companies, national insurance bureaus, guarantee funds, and social insurance providers. With approximately 190 employees across 20 locations, we offer a dynamic and international working environment.

Your Role
As a working student, you will support our team in daily operations and gain valuable insight into an international business environment.

Your Responsibilities

• Written Correspondence: Handle customer emails, respond to enquiries, and forward requests to the appropriate countries or departments
• Telephone Contact: Assist in communicating with customers, providing updates, and supporting relationship management
• Customer Service: Support as a contact point for selected partners, ensuring professional and efficient communication
• Data Management: Record and update customer interactions and agreements in our internal systems
• Accounting Support: Assist with invoicing tasks for international branches

Your Profile

• Currently enrolled at a university (business, economics, or similar is a plus)
• Strong communication skills in German and English, both written and spoken
• Interest in customer service, international business, or insurance-related fields
• Well-organized with the ability to manage multiple tasks
• Reliable, detail-oriented, and a team player

What We Offer

• A flexible part-time position ideal for students
• Work location conveniently situated near the university
• Practical experience in an international company
• A supportive team and a friendly working atmosphere
• Opportunity to grow and potentially continue after graduation

Interested?
We look forward to receiving your application!